Oracle Support FAQ
Tags:Table of Contents
Q: Where can I find the meaning of bug codes that are being used by Oracle Support / Development in one of my Service Requests?
Answer: https://metalink.oracle.com/help/usaeng/Bugs/bug.html is a link to a page on MetaLink where all of the bug status codes are described. Common codes include the following:- 10 Bug Description Phase indicates that not all information has been collected.
- 11 This code indicates the bug is ready for Oracle Development or to indicate that a status 30 has been resolved.
- 12 User group review is used to send an enhancement request to a user group.
- 13 Indicates a documentation bug or request for documentation enhancement
- 20 Used to request more information from the bug filer.
- 30 More info is requested from the bug filer.
- 31 Development could not reproduce the issue. Return to filer.
- 32 Not a bug.
- 33 Development work has been suspended pending information requested from filer.
- 40 Waiting on another bug to be fixed.
- 70, 71, 72, 73, 74, 83, 84, 90, 91, 92, 93, 94, 95, 96, and 99 Indicate the bug is closed for various reasons.
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Related Links: OracleSupport
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Topic revision: r2 - 06 Apr 2008 - 15:53:25 - JimCrum
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